How to Deal With Challenging Situations and People with Diplomacy and Civility

How to Deal With Challenging Situations and People with Diplomacy and Civility

Ever wish that you could wave a magic wand and everyone would be respectful, civil, and accommodating? Unfortunately, uncertain times brings discontent and confusion. Thus, it is more important than ever to deal with people, situations, and one’s own behavior with diplomacy, dignity, finesse, tact, and civility, thereby setting the better example. These are powerful “win-win” words. Here we will revisit the basics of effective communication

A Tribute to Letitia Baldrige

A Tribute to Letitia Baldrige

In November, 2012, the world lost an amazing role model and etiquette and protocol advisor, Letitia Baldrige. Her 86 years included serving as social secretary to the first lady, Jacqueline Kennedy, in the early 1960s. Following her years with the Kennedy administration, she started her own public relations and marketing firm. In 1978 she updated The Amy Vanderbilt Complete Book of Etiquette. She then took those experiences and translated them into a

Honor and Respect the President’s Position

Honor and Respect the President’s Position

The person who is president of the United States holds the highest and most powerful position in the world. Since 1776, the United States has felt that social manners, behavior, and attitude are so important to the business of our government that a team of top experts constantly advise our president in these matters. One of these experts is the

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